The Robin Saunders Brief

Ideas for people building serious businesses.

Sharp, practical observations about sales, strategy, pricing, growth and the realities of entrepreneurship.

Sales

Your sales problem may actually be a process problem.

If every sale depends on you personally finding the next customer, you don't have a sales engine yet.

Strategy

Not every opportunity is an opportunity.

Small businesses have finite resources. Saying no is often a strategic advantage.

Profit

Turnover is vanity. Profit pays the bills.

Revenue can hide weak margins, poor cash discipline and customers who cost more than they generate.

Brand

A small business doesn't have to look small.

Positioning, presentation and customer experience can change perceived value.

Founder

Being busy isn't a business strategy.

Activity feels productive. Progress is measurable. Learn the difference.

Retail

Think like the buyer.

A retailer isn't buying your enthusiasm. They're buying a proposition that makes commercial sense.